30% deposit + 70% balance
Pay the deposit after order confirmation. Settle the remaining balance before shipment, following the agreed review or inspection.
Payment Protection
THETOPHK · Payment Protection
Secure Payment & Buyer Protection
Clear order details. Agreed payment terms. A review before shipment. We help you understand each step so you can build a confident, long-term business relationship with us.
Standard wholesale terms
Confirmed in your proforma invoice.
30%
Deposit before production
After confirming product details and order terms.
70%
Balance before shipment
After reviewing photos, videos or an agreed inspection.
Staged payment is paid to the supplier. It is not third-party escrow.
Payment arrangements
Agree the method, currency, charges and timing before sending funds.
Bank transfer
Use only the beneficiary details on the confirmed proforma invoice. Verify the account details with our sales team before paying.
Bank transfer does not include independent escrow protection.
Third-party escrow
Ask whether an independent escrow service is available for your order. Eligibility, fees, inspection periods and release conditions must be confirmed in advance.
Escrow is not automatically included in website orders.
PayPal / credit card
Ask our sales team to confirm availability and payment instructions. Fees and any provider protection depend on the transaction and applicable provider terms.
Availability must be confirmed before payment.
Your order, step by step
The standard 30% / 70% wholesale process.
Confirm the order
Agree models, specifications, quantities, packaging, prices, lead time and shipping terms in writing.
Pay the 30% deposit
Check the proforma invoice and verified payment details before paying.
Production
Production follows the confirmed specifications. Request photos or videos of your order.
Quality inspection
Review the goods, or arrange an independent inspection before shipment if agreed.
Pay the 70% balance
After the agreed review, settle the remaining balance before shipment.
Shipment
Goods are dispatched under the agreed shipping terms, with relevant shipping documents.
Delivery & support
Check your goods on arrival. Contact us with your order reference if you need assistance.
For an agreed escrow transaction, follow the provider’s payment and release process instead.
Clarity for the buyer
- Verify your supplierRequest company details and confirm our contact information before ordering.
- Keep an agreed order recordConfirm specifications, payment terms, delivery terms and warranty arrangements in writing.
- Review before shipmentUse production photos, videos or an agreed independent inspection to assess the goods.
- Keep delivery evidenceRetain invoices, shipping documents and photos of any issue for follow-up.
Clarity for both parties
- Approve details before productionConfirm product requirements, artwork and packaging to prevent misunderstandings.
- Agree changes in writingChanges may affect price or lead time. Confirm revised terms before work proceeds.
- Follow the payment scheduleStandard wholesale orders require full payment before shipment.
- Agree how concerns will be handledDefine inspection criteria, warranty scope and any cancellation or refund terms with your order.
Need independent inspection?
Tell us before confirming your order. Agree the inspector, scope, timing and costs in advance. If an issue is found, contact us to agree the next steps before shipment.
First order? Start small.
A sample or small trial batch lets you assess product quality and suitability before placing a larger order. Ask about sample availability, minimum quantities, payment terms and shipping costs.
Payment security notice
Verify any change to bank details through a previously confirmed contact. Do not rely only on a new email, message or payment link.
This page explains our ordering approach. Protection depends on the agreed order terms and, where used, the payment provider’s rules. No payment method guarantees every transaction. Refunds, cancellations and warranty remedies must be agreed in writing.
Let’s agree the right terms for your order.
Send your product requirements, quantity and destination country. We will discuss order details and available payment options with you.